Programs & Services

Information, Orientation, Language Learning and Skills Development

Information and orientation: Assistance provided to immigrants and refugees to help them settle and adapt to life in Canada and our community. We can help with assistance in completing forms; information on social services, schools, health care, housing and recreational facilities; referrals to education, government and community services; employment assistance; referrals to translators.

Language Learning: Free English language training and skills development classes to persons who are 18 years of age or older who are PermanentResidents of Canada (formerly referred to as Landed Immigrants),Convention Refugees or people who have received ‘approval in principal’ to remain in Canada.

You are not eligible for LINC if you are a Canadian citizen, Refugee Claimant, or a Temporary Resident (such as foreign student, foreign worker or visitor) and you will need a language assessment before you are able to join the classes. Please contact us for more information and for assistance in setting up your assessment.

In-person classes run Monday to Friday from 9am to 2pm.  Part-time online classes also available in the afternoons and evenings. Care for Newcomer Children (CNC) and transportation assistance available to students attending classes in person.

  • Care for Newcomer Children (CNC):Through the Care forNewcomer Children (CNC) component of the LINC Program, on-site care for children of parents attending classes is provided. Spaces are limited.
  • Transportation Assistance:Reimbursement of BWG Transit fares for those clients who would otherwise not be able to access programming.

Francophone Services: For clients requiring services in French, the closest Francophone settlement agency is the Centre Francophone du GrandToronto – click here.

Please contact La Clé who assist the Francophone community in Simcoe County – click here.

Welcome to Canada!

Integration to Canadian Society Program

The Integration to Canadian Society Program is geared specifically for newcomers. This program assists and supports newcomer parents and their children with successful integration into Canadian society and school system.This program will help parents recognize their role in their child’s education and increase their understanding of what is expected when their child enters school. Download flyer for more information.


Immigrant Support Group: Offered the second and last Wednesday of each month from 6pm to 8pm, virtually, through Google Meet. A safe place to meet other immigrants.  For more information download flyer. For more information download flyer.

Connect Up: Newcomer Connect Ups increase connectivity to other newcomers and services. These are provided to help decrease social isolation by developing opportunities for newcomers to connect with each other, share their stores within their community. For more information, download flyer.

Summer School Readiness: This FREE program is designed for children 3-5 years of age for families whose first language is not English. The goal is to assist with successful entry to Kindergarten along with a balance of active learning activities that help build a solid foundation for continued learning. The program also gives parents a better understanding of the Canadian school system and how they can help their children learn.

The program is offered Monday to Thursday mornings in the month of July. This program receives funding support from the County of Simcoe through the Social Community and Investment Fund.


Commissioner of Oaths: A Commissioner of Oaths is available to certify true copies, sign affidavits, etc.

We can help you with:

  • Letters of Invitation
  • Travel Consent Letters
  • Sworn Affidavits or Declarations
  • Certification of Copies of Documents

For details please call (905) 775-3343 or email

Community Referrals: We endeavour to assist a client with any problem or query they might have or refer them to the appropriate agency that could assist them.

Interpretations: We have a volunteer roster of interpreters in several languages. The use of interpreters is essential in assisting individuals with language barriers.

Translations: We are committed to providing the most reliable translation services of the highest quality, and at affordable and competitive prices. All documents are treated with strict confidence, and we can meet most requested turnaround time. We provide services in several languages and use experienced translators that are fluent in both English and the language of translation. All translations are accompanied by an Affidavit of Translation.

Please contact us for a free estimate